MRCOOL - TECH SUPPORT
This is a tech support service exclusively for customers who did not make a direct purchase from us.
Disclaimer: We're not the official MRCOOL tech support team. Our knowledgeable staff will do their best to assist you on our side, and if the issue persists, we have direct access to the official MRCOOL tech support team to ensure your problem is resolved promptly. If your unit requires a technician's touch, we'll ask them to contact you directly to get you up and running in no time.
- Average response time: 24-48 hours.
- One-time use only. No additional charges if the issue persists after the fix.
- Time spent assisting you is non-refundable, and thus, we cannot offer refunds.
- While we will do our best to assist you, please note that MRCOOL has the final say in the outcome of the tech support and we cannot be held responsible for it.
This is a tech support service exclusively for customers who did not make a direct purchase from us.
Disclaimer: We're not the official MRCOOL tech support team. Our knowledgeable staff will do their best to assist you on our side, and if the issue persists, we have direct access to the official MRCOOL tech support team to ensure your problem is resolved promptly. If your unit requires a technician's touch, we'll ask them to contact you directly to get you up and running in no time.
- Average response time: 24-48 hours.
- One-time use only. No additional charges if the issue persists after the fix.
- Time spent assisting you is non-refundable, and thus, we cannot offer refunds.
- While we will do our best to assist you, please note that MRCOOL has the final say in the outcome of the tech support and we cannot be held responsible for it.