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Authorized MRCOOL® dealer since 2021

About Cool Mini Splits

We sell one brand, MRCOOL DIY, and we help homeowners pick the right size before they buy. We’ve been selling heating and cooling online since 2018.

MRCOOL DIY 5th Gen indoor unit and condenser
2018Selling online since
2021MRCOOL dealer since
4.8/5Trustpilot rating
KY, USAEvery order ships from

Why people buy from us

What you get with every order

  • Genuine MRCOOL

    Every unit carries the full MRCOOL warranty, up to 5 yr parts and 7 yr compressor.

  • Ships from Kentucky

    Every order ships from our Kentucky, USA hub, free on kept orders to 48 states.

  • Help before you buy

    Send us your room sizes and we’ll tell you which system and line sets to order.

  • Fees in plain sight

    Return and cancellation fees are listed in our Return Policy before you pay.

Our story

Who we are

Cool Mini Splits is run by Interactive Group LLC, a company registered in Delaware. We started selling online in 2018, became an authorized MRCOOL dealer in 2021, and now sell MRCOOL DIY systems only, so we know that one line inside out.

For a while the store was called FrosthubUSA. We’ve gone back to the Cool Mini Splits name, so the same store works at both cool-minisplits.com and frosthubusa.com, and our Trustpilot reviews are still listed under FrosthubUSA.

Our online store and customer service team work from Da Nang, Vietnam, on US Eastern hours, Monday to Friday, 9 AM to 5 PM. All of our stock sits in our Kentucky, USA warehouse and ships from there.

How orders ship

Shipped from Kentucky

Every order ships from our logistics hub in Kentucky, USA. Systems go by freight. Accessories ship by ground. You get tracking by email when your order leaves the warehouse.

Our Delaware address is for legal registration only. It isn’t a warehouse or a showroom, and we don’t take walk-ins.

Returns are requested through us and picked up by MRCOOL. Never send anything to the Delaware address.

Contact our team

Talk to us before you buy

+1 (844) 999-9725

Monday – Friday, 9:00 AM – 5:00 PM EST
support@cool-minisplits.com

Contact us

Company details

Legal name
Interactive Group LLC
Legal registry
2093A Philadelphia Pike, Claymont, DE 19703, USA
Operations
14/11 Lưu Quang Thuận, Bắc Mỹ An, Ngũ Hành Sơn, Đà Nẵng 550000, Vietnam
Ships from
Our logistics hub in Kentucky, USA
Websites
cool-minisplits.com (formerly frosthubusa.com)